Go into your ftp options and see if passive mode is checked if it is uncheck it. If it is not checked try checking it. This should solve your problem assuming the issue is not with your actual connection to the internet.
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Make sure you are uploading to the right web directory which is inside the public_html folder.If...
1. your firewall could be blocking it.2. make sure you have the ip in your welcome email for host...
Please allow 24 hours for your FTP password to sync with your cPanel password. If you need access...
