Role & SLA Definition
We capture your stack, responsibilities, coverage window, and escalation paths to draft a practical brief.
Engagement Options
Simple, predictable pricing switch plans as your needs evolve.
On-Demand
Best for urgent and short projects.
Duties
- Server setup & configuration
- Security patching & updates
- Bug fixes & troubleshooting
- Emergency issue resolution
- 7 hours Weekly
Part-Time Dedicated
Embedded admin with a fixed weekly schedule
Duties
- Routine server monitoring
- Backup & restore management
- User & permission administration
- Performance tuning & optimization
- 25 hours Weekly
Managed Ops
24/7 monitoring and SRE style operations.
Duties
- 24/7 server monitoring & alerts
- Firewall & security hardening
- Disaster recovery & failover setup
- Continuous compliance & reporting
- Fulltime Working Hours
*** For a 2 year Hiring, the maximum validity will be 370 days. You can re-subscribe the order within the 370 days to extend its validity.
Fast, transparent, and competency-based.
Brief
Assess & Match
Deploy & Support
Security & Access
Access model, NDA, least-privilege, and audit logging agreed up front.
Skills & Scenario Tests
Hands-on labs: services, networking, troubleshooting, backups, hardening, IaC, and observability.
Interview & Reference
Behavioral and technical interviews + reference checks for reliability and communication.
Offer & Onboarding
We handle contracts, onboarding checklist, and secure access provisioning.
Shortlist & Trials
Receive a shortlist with skills matrix; optional paid trial tasks to verify fit with your environment.
Runbooks & KPIs
Documented SOPs, SLAs, and weekly reporting on tickets, SLOs, and improvements.
Ongoing Support
Success manager, escalation chain, and coverage expansion as you scale.
Secure
Manage and secure multiple devices with endpoint mangement.
Staffing That Fits Your Stack
From one off migrations to round-the-clock SRE choose the engagement that meets your SLA and budget.
On-Demand Admins
Rapid access to experts for urgent issues or short projects.
- Emergency incident response
- Migrations & upgrades
- Security hardening
- Performance tuning
Dedicated Staff
Long-term admins embedded in your team with defined hours.
- Linux/Windows administration
- Cloud ops (AWS/Azure/GCP)
- Automation (Ansible, Terraform)
- Monitoring & on-call
Managed Operations
We run your servers end-to-end with SLAs and reporting.
- 24/7 monitoring & response
- Patching & compliance
- Backups & DR playbooks
- Capacity & cost management
Fully managed servers
Server management, patches and bug fixes are handled by our experts to ensure you can focus on building and running your website.
Hiring FAQs
Everything you need to know before we start.
- Can admins work within our ticketing tools?
Absolutely. We integrate with your Jira, Zendesk, Freshdesk, or preferred platform.
- What about security and compliance?
We enforce least-privilege access, MFA, audit logs, and can align to your policies (GDPR/HIPAA/PCI as applicable).
- Do you cover nights/weekends?
Yes configurable on-call schedules, including holidays, with defined SLAs.
- Can we hire full-time later?
Yes. We support contract-to-hire with clear conversion terms.
- Where are your admins based?
Global coverage with overlap to your timezone; language and region preferences available.
- How quickly can we start?
On-demand can start same-day. Dedicated/managed typically 3–5 business days for onboarding.